cognitive biases mental health

Doctors and social media

This post came out recommending things that doctors should and shouldn’t do on social media.

So the article sites these 5 things you should never post as a doctor on social media:
1. Inaccurate Medical Information
2. Anything that Violates Patient Confidentiality
3. Your Personal Information
4. Opinions on Controversial Issues
5. Complaints or Rants

doctors-and-social-media

Point 1 is universal. It has to do with due diligence and integrity, not with being a doctor. Point 2 – about patient confidentiality – is sacred. 100% agreed.

My questions is:
Must a doctor always continue to be a doctor on social media?

A doctor isn’t a public figure – with a few notable exceptions. Doctors don’t have a responsibility to treat every interaction with another human being (including virtual interactions) like they are consultations with a doctor. Anybody who perceives it that way is misguided. The same way you don’t expect a lawyer who sat down beside you in a coffee shop to give you bulletproof advice or a professional investor sat next to you on an airplane to tell you the next big stock – you shouldn’t expect a doctor to remain a doctor in non-medical situations.

The rules above are coming from a place of fear. While the above is probably meant as a recipe for an easier life, it seems to put constricting expectations on doctors that will ultimately harm them and their patients.

As it stands, doctors aren’t outspoken enough about problems they face. They are the last to complain, the last to go on strike, the last to give their opinions on how their own system could be improved. What if they talk about their problems? Is it going to get controversial? Hell, yeah!

A propagation of fearful attitudes called for by the author of the linked article couldn’t possibly alleviate the global healthcare problems that we are all facing. Yes, information should be accurate and useless rants are… useless. However, given the extent to which doctors like to follow rules verbatim, it seems that the above rules (“don’t speak unless spoken to”) wouldn’t serve them well in the long run.

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