Critical thinking or empathy?

Another thought experiment, inspired by a conversation with this blogger*.

If you had to live in a world where, compared to this one, people had

A. 50% more critical thinking and 50% less empathy

B. 50% more empathy and 50% less critical thinking,

which would you choose?

I would choose A. I sometimes find myself in situations where I can barely talk to people who others consider “aww, they’re so nice!”… Makes me feel like I am a cold b*tch, but it is because these people would choose to live in A.

In B, you side with the first person you meet.

Empathy, today, is being used as a word for kindness, but it isn’t. Kindness is an outcome. Neither is empathy conflict-aversion. Some have began talking about effective altruism as an upgraded version of empathy. Problem is that effective altruism is as close to empathy as effective evilness. Empathy is just the ability to understand the feelings of another person. It leads to a congruent emotional response.*

People assume that once one understand how someone feels, one will immediately want to side with them. That simply can’t be.

Spite is the ultimate proof of this: you need to understand your opponent very well in order to be spiteful. The most spiteful are the most empathetic, not the most psychopathic. Psychopathy isn’t necessarily evil and empathy isn’t necessarily good.

Who is the most caring person in your life? Have you ever seen them being spiteful to anyone you know?

A resident of B wants better outcomes for people they feel a kinship with. In other words, they feel spite for people they don’t feel close to – there is no other way in a zero sum short term scenario. They are the ultimate tribalists.

An empathetic person with deficient critical thinking can never agree to disagree.

Good critical thinking is not exactly a solution to a lack of empathy. It’s virtually impossible to become part of a tribe if you’re a deficient in empathy. Critical thinking also loses its potency if you can’t understand the other guy’s feelings. The decision making process is much slower in an unempathetic person. A lot of problems, in short.

Daniel Goleman talks about how members of the “dark triad” become great at social skills because they learn the stigmata of common emotions which is a legitimate way around it for unempathetic people.

It’s like hardcoding vs proper code. Empathy is hard code: quick, unconditional and generally correct.

I know some people who are almost 100% empathetic, but I’ve never met anyone who has 0% empathy, which makes me think empathy is an older, more important trait (quick decisions, Kahneman’s system one, etc)

Obviously, you would prefer to be optimally capable at empathy and critical thinking, but if you had to choose, which would you choose?

Some other places talking about empathy:

The Atlantic, ViceThe Guardian

* I made the point that non-religious people can be “religious” about certain things, e.g. politics, e.g. in WW2. He made the point that it’s down to a lack of critical thinking.

** George F.  brought up the point that the definition of empathy is not only the understanding but the sharing of a feeling. I think that’s a step too far if taken literally. There is some intermediary step where a person can appreciate the feelings of another and either decide to take them as their own or else to revel in their misfortune. We don’t just literally take other people’s feelings as our own, we just get a good insight into them. The most empathetic of people would be rather harmful if they literally shared the feelings of someone in need of help.

Words or empathy?

Words. Words can change how we feel in an instant, they can prime us to act in a certain way without us knowing – but they also can completely misfire.

It seems very obvious now, but it took me ages to figure this out: people don’t always mean what they say.It’s not necessarily because they are lying, but a lot of the time it is because they lack insight and communication skills.

What really hammered it home to me was when a consultant psychiatrist was explaining to me how to handle the “admit-me-or-I-will-kill-myself” kind of presentation. He asked me a very simple question: “If you wanted to kill yourself, would you go to a hospital to inform the doctor?” I’ve no intention of trying to simplify the complex issue of suicide, but there is certainly a type of patient who honestly believes they want to kill themselves and come to hospital, still. Why??? Because the words are misfiring. The words they are saying are: “I want to kill myself”. What (some of them) mean is that they are in so much emotional pain that they have no idea how to get out of it, but they would really like help. It can be, strangely, easier to identify the desire for suicide as the problem because it is a bit more external – at least compared to one’s coping skills.

The moral of the story was: people don’t always mean what they say – and they may not even know it.

This disconnect between words and insight is well known among international relations officials. Here what is said is just as important as what it is left unsaid. The people who answer questions at conferences (e.g. press conferences at the White House) aren’t the officials and military generals actually who know the most. The spokespeople are briefed in a very specific way and believe the things they say. It is too difficult to have insight into how you will be understood, so they get people who specifically understand the exact right stuff.

The significance of precise language is well known in Hollywood.

The production team of Gone with the Wind fought long and hard just to be allowed to have Rhett say “Frankly, my dear, I don’t give a damn.”

Damn was a vulgar word and the censors weren’t happy. However, “I don’t care” just doesn’t provoke the same emotions. Also, it is often said that the word frankly was an unscripted improvisation by Clark Gable – it wasn’t. It’s just different from the book, but that’s how it was in the script.

Nassim Nicholas Taleb said it well here:

when one of these [Salafi] fundamentalists talks to a Christian, he is convinced that the Christian is literal, while the Christian is convinced that the Salafi has the same oft-metaphorical concepts to be taken seriously but not literally –and, often, not very seriously.

empathy and suicide

What got me reminiscing about this was a post by FJ of The Pensives about critical thinking as an antidote to manipulation. FJ identifies reading people (and empathy) as a key part of examining one’s true intentions. FJ’s insight certainly resonates with my own – that there is meaning way beyond words. I think context needs to be examined. Incentives need to be looked at. FJ’s argument is that putting oneself in someone else’s shoes is important. Maybe he is saying the same thing in different words – no pun intended, but there’s also a potential caveat here. It’s best expressed by Nicholas Epley wrote in his fabulous book Mindwise:

Reading body language and trying to take on the other’s perspective doesn’t seem to help to understand the person better. What does help is creating situations where people can openly tell you what they think – and listen carefully.

Obviously, that’s not always possible. However, the point I am trying to make is that while empathy has become an increasingly popular concept, we shouldn’t envisage it as an antidote.

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